Reviews

  • I will always call them before anyone else

    Our well pump stopped working late last night. We called West Coast this morning and they came out within a couple hours!!! They were professional, very nice, obviously know their business, and communicated with my husband often until he got home from work. They put in a new pump and fixed us up completely - and for a more than reasonable price. They let us know our options and prices before they actually did anything. I cannot recommend this company enough. I will always call them before anyone else.

    - J.N.

  • They went above and beyond again today
    I would never go with another company after having this company come to our house. The first time they came they went above and beyond trying to get water back to us after being without water for 5 days, they even stayed after dark in the rain and muck on day two to make sure we had running water inside. This was after having to pull the well head, and replace the entire pressure tank. After going home they came back and cleaned up all the left over mess so that we didn't have to find a way to remove it.

    But they went above and beyond again today. We where without power for a little over 24 hours, and when it finally came back on we were again without water. This was only about a month later, so you can imagine all our frustrations. I got on the phone with them first thing this morning. They not only got back to me as soon as they got into the office, they had Ean out at my house as soon as he was available, and he fixed the issue, which was a fuse panel on a power pole. So it wasn't even with the pump house, but he fixed it so we didn't go without water again. This company is all about making sure us out here in the middle of the sticks are taken care of, and it is nice to know people are still looking out for the little guy.

    Thanks everyone there at West Coast for what you do.

    - Erryn F.

  • West Coast Pumps did a great job!

    Our well pump just quit. I called several pump repair services, none could look at the problem for a week. I called West Coast Pumps, they were at our house and had diagnosed what to do within 2 hours. By the end of the following day, we had water. West Coast Pumps did a great job!

    - Roger B.

  • Prompt and informative

    Being new homeowners, my wife and I were pretty concerned when our well water started to stain towels and sheets. We made quite a few phone calls, only to find that everyone was booked out for weeks - until we received a call back from Michelle at West Coast Plumbing, letting us know that due to a cancellation they could come out to our house in literally the next thirty minutes! They were prompt and informative, tested the water on-site and examined the filtration system, giving us a couple options for solutions. They were able to come back the very next day to install the new tank and parts we needed, which has been a huge relief! Definitely recommend.

    - Steven B.

  • I am very happy with the service

    The technician was friendly, courteous and on time. Kept me informed of the issue and progress. I am very happy with the service.

    - Linda J.

  • Our water is so much better now

    We had our old Kenmore water softener upgraded to a professional unit by Ean at West Coast. His quote for install plus some extras that we needed was as good as anybody else and attention to detail and knowledge was excellent. I highly recommend this company and their service. Our water is so much better now.

    - Josh L.

  • Made me feel confident about their work

    They showed up on time and took my problem on like it was their own. Great guys to work with. Made me feel confident about their work. I didn't feel like all they wanted was my money they showed me great respect as a customer. Thank you, Bill, for doing a great job.

    - Barbra B.

  • Very pleasant to talk to and work with

    Everyone I had contact with on the phone and in-person were very pleasant to talk to and work with. The installers that arrived at my residents explained what they were going to do and explained all operations of the water system they installed. Thank you

    - Ron E.

  • Highly recommended!

    Ean was extremely knowledgeable and very helpful on the subject of wells and pump systems. Highly recommended!

    - Robert S.

  • Well Pump Service

    We had been without water for 4 days over the holiday break. They came in and said we would have water before they left. Promise kept!

    - Diana D.